Service CommitmentOur service is based on our commitment to customers’satisfaction. Through our extensive network as well as local representatives, we promise our fast, efficient service and maintenance of our multimedia solutions around the world. We ensure that we will be there whenever you need us, 24 hours a day, 365 days a year.
We assist in any technical questions you may have. RichTech is dedicated to providing the best-in-class technical support. Our technical support team to provide you with self-help resources, including detailed product testing, and obtain product information, so you can find the answers to your questions. You will via the web, chat or phone to get a response, real-time, high-quality support.
No one does this better than RichTech! If any RichTech product fails to work for any reason, contact to us. We’ll either fix the problem or replace it with a new one.
You can reach us by phone or email during our regular business hours, every day of the week, from 9:00 a.m. to 5:30 p.m.